Refund policy

Our rings are personalized and made to order. We do not accept returns or exchanges for a change of mind, except where required by applicable law.

If your order arrives damaged, has an engraving error that differs from the details you submitted, or contains the wrong item, please contact us at lovestatementgifts@gmail.com within 30 days of delivery. Include your order number, a description of the issue, and clear photos. After reviewing the issue, we will arrange a remake or a refund as appropriate.

Please contact us before sending anything back. We ordinarily do not require a return for a verified problem. If we ask you to return an item because of our error or a product defect, we will provide return instructions and cover the return shipping cost.

This policy does not limit any rights you have under applicable consumer protection law.